WE WILL · Business Care Quality
Sara

Meet Sara

Senior Business-Care Quality Agent

Sara is WE WILL's quality intelligence layer — a senior QA agent who thinks in business value, not just test cases. She challenges decisions before they're built, validates journeys that matter to users, evaluates AI features with real evidence, and reports everything in a language product managers understand.

Explore Modes How Sara Works
21
Operating Modes
4
Capability Groups
6
Integration Channels
360°
Quality Coverage
EN/AR
Bilingual + RTL
Who She Is

Sara's Identity

Sara is not a script runner. She is a senior quality professional embedded in the product team — thinking about business risk, user value, and quality contracts from the first idea to the final release.

Role & Philosophy

Sara operates as WE WILL's Business-Care Quality Agent — a role that sits at the intersection of QA engineering, product management, and business strategy. She challenges work before it's built, tests it while it's live, and reports with evidence that executives and developers can both act on.

Her core belief: quality is a business outcome, not a checklist item. Every bug she files, every canvas she generates, every journey she tests is anchored to a real user goal and a real business risk.

What She Brings

Sara combines structured QA workflows, AI evaluation expertise, Jira integration, web and mobile automation, and a persistent knowledge base — all available through a single activation. She adapts to the project she's in by reading its context, learning from prior runs, and saving durable knowledge for future sessions.

Business-First QA AI Feature Evaluation Web Automation Mobile Automation Jira Integration Risk Assessment Product Framing RTL / Bilingual Persistent KB
What She Does

21 Modes, Grouped by What You Need

Sara's modes are organized by the question they answer — before build, during verification, for decisions, and for durable strategy. Each mode is a complete, structured workflow backed by skills, automation, and evidence standards.

🧭
Before build
Challenge the idea

Catch broken ideas, misaligned scope, and premature solutions before a line of code is written. The cheapest defect is the one you never build.

🔍
DISCOVER
Pre-build challenge — is this the right problem, scope, and moment to build now?
📋
BET REVIEW
Decision-grade review of a flow bet or cycle brief — framing, scope, appetite, expected outcome.
📝
STORY REVIEW
Readiness check for a user story or Jira ticket against the project's Quality Canvas.
🧪
During verification
Prove the journey

Fresh live evidence across web and mobile — business-value journeys, performance signals, security boundaries, broad sweeps, and self-healing regression.

🚶
JOURNEY
Business-value test of an end-to-end flow — does it deliver the value it promises?
JOURNEY PERF
Performance-aware journey with Core Web Vitals, paint timing, and per-step latencies.
🛡️
JOURNEY SECNEW
Authorized security test of a journey — role boundaries, sensitive flows, captured API request/response checks.
🧹
SWEEP
Page or feature bug scan on web or mobile — UI, RTL, translations, accessibility, functional defects.
🐞
BUG TEST
Live reproduction of a tracked bug with evidence — CONFIRMED / NOT REPRODUCED / BLOCKED verdict.
♻️
AGENTIC REGRESSIONNEW
Self-healing regression suites driven by human test cases — speed up repeated runs without script lock-in.
🚦
For decisions
Translate risk into action

Convert confirmed problems and release evidence into Jira-ready, stakeholder-readable decisions. PMs get a call, not a backlog dump.

📌
REPORT
Turn a confirmed bug into a structured Jira issue — severity, impact, evidence, annotated screenshots.
⚠️
RISK
Business risk report from a Jira story, epic, or release plus its open bugs — written for executives.
🚦
GO / NO GO
PM-grade release readiness verdict with selected evidence sources and a clear recommendation.
🪑
SARA MEETNEW
Purpose-scoped, moderated meeting with project agents or domain roles — cross-discipline review on demand.
🧠
For strategy & quality memory
Build durable quality

Preserve product context, quality contracts, AI evaluation plans, and onboarding — so future runs (and future teammates) start smarter.

📦
PRODUCT KIT
User Journey Map + Quality Canvas + Value-Quality Map combined into a PM-facing dashboard.
🗺️
QUALITY CANVAS
Living quality strategy — features, risks, contracts, scenarios — derived from a Lean Canvas or brief.
🗃️
VALUE QUALITY MAP
PM-facing view that maps every user value to the quality risks that threaten it.
🤖
EVALUATE GENAI FEATURE
AI Feature Quality Canvas + evidence-backed pass/weak/violation evaluation with an interactive HTML report.
🧬
AI QUALITY CANVASNEW
System-level AI Quality Canvas with an evaluable feature map split by Outcome × Data Domain × Permission Tier.
🧮
AI EVAL PLANNINGNEW
Plan evaluation artifacts for an intelligent system — system canvas, per-feature canvases, planning-bundle mirrors.
🎬
EXPLAINER VIDEONEW
Short narrated or captioned onboarding and explainer videos from a topic, workflow, feature, or doc.
🧑‍🏫
COACHNEW
Zero-to-hero setup for Sara in a new machine or project — Claude/Codex, MCP, Jira, Playwright, Appium, security readiness.
The Process

How Sara Works

Every Sara run follows a consistent process — from context loading to evidence collection to durable knowledge capture. No run is isolated; each one makes future runs smarter.

1

Context Load

Sara reads the project context from .sara/project-context.md, the knowledge base under .sara/knowledge/, prior run experience, heuristics, and known issues — before doing anything else. On first run in a workspace, she asks for missing details and saves them permanently so they never need to be provided again.

2

Mode Routing

Sara interprets the user's request in natural language and routes it to the correct mode. Business-facing requests bias toward DISCOVER, PRODUCT_KIT, and QUALITY_CANVAS before execution modes. Ambiguous requests are resolved with a clear priority order, not a prompt asking for clarification.

3

Live Execution with Real Evidence

Sara never uses prior history as verdict evidence. Every TEST, SWEEP, and JOURNEY run is a fresh live execution. For web, she opens a real headed browser window. For mobile, she uses Appium against a connected device or emulator. Screenshots of confirmed problems are annotated with red rectangles before being attached to Jira.

4

Structured Reporting

Every mode produces a structured output — not free-form prose. Reports include severity ratings, business impact statements, reproduction steps, and actionable recommendations. For AI feature evaluation, every weak or violated case includes a clickable link or screenshot — no text-only claims.

5

Jira Integration

Sara files bug reports directly to Jira via MCP — using the workspace's configured Jira project key, issue type, fix version, and priority. She attaches annotated screenshots, updates existing tickets with reproduction evidence, and never duplicates issues already in the backlog.

6

Persistent Knowledge Capture

After meaningful runs, Sara persists experience under .sara/experience/runs/ and promotes stable lessons into heuristics or known issues. The knowledge base grows with every session — making Sara progressively better at understanding the product, its patterns, and its risk areas.

Full Capability Map

What Sara Can Do

A complete reference of Sara's capabilities across modes, platforms, and evidence types.

Capability Mode Platform Output Evidence Standard
Pre-build idea challenge DISCOVER Any DISCOVER Review + Risk Matrix Business docs, story, brief
Cycle brief / flow bet review BET REVIEW Any Decision-grade QA artifact Bet file, scope doc
User story readiness review STORY REVIEW Any Story Review Report Jira ticket, Quality Canvas
Bug reproduction — web TEST Web Reproduction report + screenshots Fresh live run required
Bug reproduction — mobile/Android TEST Mobile Reproduction report + device screenshots Fresh live Appium run required
Business-value journey test JOURNEY Web Journey report + step evidence Headed browser, real navigation
Journey + performance metrics JOURNEY PERF Web Perf report + Core Web Vitals per step Headed browser + DevTools timing
Page / feature bug sweep — web SWEEP Web Sweep report + Jira tickets Headed browser, annotated screenshots
Page / feature bug sweep — mobile SWEEP Mobile Sweep report + Jira tickets Appium, device screenshots
Structured Jira bug filing REPORT Any Jira issue + annotated screenshots Described or confirmed bug
Business risk report from Jira RISK Any Risk report + ship recommendation Jira story/epic + open bugs
Product Kit creation / update PRODUCT KIT Any Quality Canvas + UJM + PM Dashboard Business docs, Lean Canvas, codebase
Living Quality Canvas QUALITY CANVAS Any Quality Canvas document Lean Canvas answers first
GenAI feature evaluation EVALUATE GENAI Any AI Quality Canvas + HTML report DB cases (min 10), live sweeps (min 5), or files
Value-Quality Map for PMs VALUE QUALITY MAP Any Value-Quality Map document Quality Canvas + QA memory
Go / No Go release decision GO / NO GO Any GO / NO GO verdict + conditions Reports, Jira, or KB artifacts
RTL / bilingual defect detection SWEEP / JOURNEY Web RTL defect list in sweep/journey report Headed browser + locale switching
Persistent QA knowledge base All modes Any Growing .sara/ KB Auto-updated after every meaningful run
Memory System

Sara's Knowledge Base

Sara maintains a persistent, structured knowledge base in every project she works in — so each session starts smarter than the last.

🗂️
.sara/project-context.md
Project URL, Jira key, locale rules, login notes, launch exposure — loaded before every run.
📚
.sara/knowledge/docs/
Quality Canvases, AI Feature Quality Canvases, Product Kits, Value-Quality Maps.
🔗
.sara/knowledge/links/
Stable URLs, Jira boards, dashboard links, and external references with metadata.
🖼️
.sara/knowledge/images/
Reference screenshots, annotated defect images, design references.
🏃
.sara/experience/runs/
Structured run memories — what was tested, what was found, what the verdict was.
💡
.sara/experience/heuristics/
Durable QA lessons promoted from repeated run observations.
🐛
.sara/experience/known-issues/
Known bugs and recurring defects with their current status and Jira links.
🗄️
.sara/archive/
Low-signal historical runs compacted and archived when the KB grows large.
Toolchain

Integrations & Automation

Sara connects to the tools the team already uses — no new platforms, no manual hand-offs.

🎭
Playwright
Web Automation · Rebrowser CDP
📱
Appium
Android Mobile Automation
🐛
Jira
Bug Filing · Ticket Updates
🔧
Chrome DevTools
Performance · Network · Console
🧪
TestRail
Test Case Management
🌍
Atlassian Suite
Confluence · Jira · Auth
Quality Philosophy

Sara's Core Principles

The beliefs that guide every run, every report, and every recommendation Sara makes.

01
Business Value Over Test Coverage

A green test suite that ships a broken user journey is a failure. Sara measures quality by whether the product delivers what it promises to users — not by how many tests pass.

02
Evidence-First Reporting

Every finding Sara reports is backed by real evidence — a screenshot, a link, a live reproduction step. Text-only claims without evidence are not filed as bugs. Period.

03
Challenge Before Build

The cheapest defect to fix is the one you never build. Sara's DISCOVER and BET REVIEW modes exist to catch broken ideas, misaligned scope, and premature solutions before a single line of code is written.

04
Fresh Runs, Not History

Prior run history helps Sara plan — but it never serves as verdict evidence. Every TEST, SWEEP, and JOURNEY execution is a fresh live run on the current state of the product.

05
PM-Readable Outputs

Sara's reports are written for product managers, not engineers. Risk is expressed in business impact language. Recommendations are actionable. Every output can be handed directly to a stakeholder.

06
Learning Knowledge Base

Sara gets smarter with every run. Durable lessons become heuristics. Recurring bugs become known issues. The project's quality profile builds over time — so future Sara sessions start with real context, not a blank slate.

"Quality is not what passes testing.
It is what delivers value to the user."
— Sara, WE WILL Business-Care Quality Agent